Project:
Team members:
Anirudh Deep, Kumar Naman, Sanay Dev, Suraj Kumar, Suraj P Suresh, Vaibhaav S Dev
Client: East Singhbhum District Administration
My Role: UX Designer
Duration: 24 days
Suraksha App
Team members:
Anirudh Deep, Kumar Naman, Sanay Dev, Suraj Kumar, Suraj P Suresh, Vaibhaav S Dev
Client: East Singhbhum District Administration
My Role: UX Designer
Duration: 24 days
SITUATION
Overview
(During the peak of Covid by the mid-week of May 2020)
Deputy commissioner, Mr Ravishankar Shukla, IAS briefed us on the current situation and these are the important insights.
There is an inadequate number of quarantine centres to accommodate all the returning members.
Compliance
There were no measures to guarantee that the passengers sent for home quarantine stayed home to avoid the spread of COVID.
Deputy commissioner, Mr Ravishankar Shukla, IAS briefed us on the current situation and these are the important insights.
58,000+
returning migrant workers are expected to arrive in the East Singbhum district in Jharkhand.10,470
Beds are available for new patients and 33,770 is the maximum capacity.There is an inadequate number of quarantine centres to accommodate all the returning members.
Compliance
There were no measures to guarantee that the passengers sent for home quarantine stayed home to avoid the spread of COVID.TASKS
Process
How are patients sent for home quarantine?
- Anyone entering the district from outside the district borders is required to home quarantine themselves for 14 days.
- Ground-level healthcare workers issue the home quarantine requirement at various points of entry like railway stations, airports & hospitals
Key Tasks to incorporate
1. Monitor patient activity
2. Provide support to patients
3. Awareness & self-help
4. State help details
1. Monitor patient activity
2. Provide support to patients
3. Awareness & self-help
4. State help details
🏆 Prioritizing Features & Tasks
After conducting the initial research we came up with various features that could be added to enhance not only the ground level health care workers but also the patients. We prioritized the features based on an importance to urgency matrix.
🔑 Key Features
The objective of the application is to make sure that the patients comply with the 14-day home quarantine, there is a nationwide lockdown from 8 pm to 10 am, so below is the way we came up with to ensure that the patients comply with the rules of home quarantine.
Selfie
The app prompts you to click a selfie (3-4 times a day) between 10 am & 8 pm
Verification
The geotag in the photo is verified with the quarantine location and the photo verifies the patient.
Dashboard
A dashboard for healthcare workers to be notified of patient activities & gain insights from the data collected.
📝 Defining
How is the service going to be structured?
Through multiple rounds of discussions, we mapped out the information architecture and navigation for Suraksha.
Fig. Summarised App-flow
Fig. Inner page flows
ACTIONS
General Awareness
Flash Cards
Design
General Awareness
Flash Cards
Home Quarantine
Registration & Usage
1. Registrations
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2. Notification Prompts
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3. State Quarantine Centre Details
4. NGOs & Food Bank Details
Dashboard
Home quarantine support & data insights1. Overview Page
2. Home Quarantine Support Page
3. State Quarantine Centres Page
RESULTS
Outcome
The application ensured the safe quarantine of over 58,000 migrant workers who returned to their hometowns amid nationwide lockdowns.
Public Information Notices were put out to inform the residents of the East Singbhum District, later in June 2020, the same Suraksha system was implemented in the Hazaribagh and Bokaro districts of Jharkhand.
Public Information Notices were put out to inform the residents of the East Singbhum District, later in June 2020, the same Suraksha system was implemented in the Hazaribagh and Bokaro districts of Jharkhand.
