Project:

Suraksha App


Team members:
Anirudh Deep, Kumar Naman, Sanay Dev, Suraj Kumar, Suraj P Suresh, Vaibhaav S Dev

Client: East Singhbhum District Administration

My Role: UX Designer

Duration: 24 days



SITUATION

Overview

(During the peak of Covid by the mid-week of May 2020)

Deputy commissioner, Mr Ravishankar Shukla, IAS briefed us on the current situation and these are the important insights.


58,000+

returning migrant workers are expected to arrive in the East Singbhum district in Jharkhand. 


10,470

Beds are available for new patients and 33,770 is the maximum capacity.
There is an inadequate number of quarantine centres to accommodate all the returning members.


Compliance

There were no measures to guarantee that the passengers sent for home quarantine stayed home to avoid the spread of COVID.



TASKS

Process

How are patients sent for home quarantine?



  • Anyone entering the district from outside the district borders is required to home quarantine themselves for 14 days.

  • Ground-level healthcare workers issue the home quarantine requirement at various points of entry like railway stations, airports & hospitals




🏆 Prioritizing Features & Tasks


After conducting the initial research we came up with various features that could be added to enhance not only the ground level health care workers but also the patients. We prioritized the features based on an importance to urgency matrix.





🔑 Key Features


The objective of the application is to make sure that the patients comply with the 14-day home quarantine, there is a nationwide lockdown from 8 pm to 10 am, so below is the way we came up with to ensure that the patients comply with the rules of home quarantine.





Selfie


The app prompts you to click a selfie (3-4 times a day) between 10 am & 8 pm



Verification


The geotag in the photo is verified with the quarantine location and the photo verifies the patient.




Dashboard


A dashboard for healthcare workers to be notified of patient activities & gain insights from the data collected.


📝 Defining



How is the service going to be structured?

Through multiple rounds of discussions, we mapped out the information architecture and navigation for Suraksha.





Fig. Summarised App-flow





Fig. Inner page flows



ACTIONS

Design




General Awareness

Flash Cards











Home Quarantine
Registration & Usage




1. Registrations
2. Notification Prompts


3. State Quarantine Centre Details
4. NGOs & Food Bank Details



Dashboard

Home quarantine support & data insights


1. Overview Page



2. Home Quarantine Support Page



3. State Quarantine Centres Page





RESULTS

Outcome

The application ensured the safe quarantine of over 58,000 migrant workers who returned to their hometowns amid nationwide lockdowns.

Public Information Notices were put out to inform the residents of the East Singbhum District, later in June 2020, the same Suraksha system was implemented in the Hazaribagh and Bokaro districts of Jharkhand.







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