https://surajpsuresh.com Suraj Suresh Thu, 01 Aug 2024 14:17:04 +0000 https://surajpsuresh.com en https://surajpsuresh.com/Landing Thu, 01 Aug 2024 14:17:04 +0000 Suraj Suresh https://surajpsuresh.com/Landing Hiyyyaa! 👋&nbsp; I am Suraj Suresh, a UX Designer with ~04 years of expertise in Product, UX &amp; Visual Design I’ve worked across public services, corporates, and startups, leading projects that optimised the booking funnel by 27%, increasing daily active users by 8.4% and NPS by 14.8% through user-centred design practices. Scroll to explore <img width="150" height="150" width_o="150" height_o="150" data-src="https://freight.cargo.site/t/original/i/8e9a0710b2ecd442f3adf180a217d56e5706a17d17fd80bfb85a25a41d814604/Animation---1725230636608.gif" data-mid="217286159" border="0" data-scale="3" data-no-zoom src="https://freight.cargo.site/w/150/i/8e9a0710b2ecd442f3adf180a217d56e5706a17d17fd80bfb85a25a41d814604/Animation---1725230636608.gif" /> Selected Works: <img width="1392" height="1080" width_o="1392" height_o="1080" data-src="https://freight.cargo.site/t/original/i/6fe88f1e826d24acca259a016bfce9673af21115729d1763191888c223f7b32a/Frame-1321314948.png" data-mid="225528691" border="0" data-no-zoom="true" alt="07 min read" data-caption="07 min read" src="https://freight.cargo.site/w/1000/i/6fe88f1e826d24acca259a016bfce9673af21115729d1763191888c223f7b32a/Frame-1321314948.png" /> Led the UX team for redesigning the CRM portal for all 111 services, reducing call handling times by 15-20% per call (impacting 6 million annual emergency calls) UX Design Product Design NHS 24 Contact centre CRM solution <img width="1394" height="1080" width_o="1394" height_o="1080" data-src="https://freight.cargo.site/t/original/i/efa6772b70deb13ee4218927b0ffd189f10f937f4a6adeeea65c84f8db133123/Group-34488.png" data-mid="216338785" border="0" data-no-zoom="true" alt="05 min read" data-caption="05 min read" src="https://freight.cargo.site/w/1000/i/efa6772b70deb13ee4218927b0ffd189f10f937f4a6adeeea65c84f8db133123/Group-34488.png" /> I created a design system library that ensured efficiency and consistency as our team rapidly scaled, cutting prototype build and test times by 17%. Design Systems UX Design Doc - Aid Design systems and workflows&nbsp; <img width="1392" height="1080" width_o="1392" height_o="1080" data-src="https://freight.cargo.site/t/original/i/a36d0884139bfa04cc244efc5da6f9aecfccb9b3db8b7234fa1acdfbef7c8553/Doc-Aid-Updated-pic-1.png" data-mid="216338803" border="0" data-no-zoom="true" alt="09 min read" data-caption="09 min read" src="https://freight.cargo.site/w/1000/i/a36d0884139bfa04cc244efc5da6f9aecfccb9b3db8b7234fa1acdfbef7c8553/Doc-Aid-Updated-pic-1.png" /> I designed an accessible patient management system that saw an 8.4% increase in daily active users and 14.8% in the net promoter score. UX Design Product Design Doc - Aid &nbsp; Patient management system Outside of work I’m an adrenaline junkie and I love making art 🎨 , playing board games♟️, riding my bike🏍️, or just staying out in the sun ☀️! / 01 Air &nbsp;/ 02 Land / 03 Water / 04 Glassmorphism / 05 Doomscrolling / 06 Logo Design / 07 Collage / 08 Crypto